Terms & Conditions — Szelora
Last updated: March 2026
Welcome to Szelora. By accessing or using our website (szelora.in) and purchasing from us, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.
1. Definitions
For the purpose of these Terms:
“We”, “Us”, “Our” refers to Szelora
“Website” refers to szelora.in
“User”, “You”, “Customer” refers to anyone accessing or purchasing from the website
Szelora is an individual online business operating from Kerala, India.
2. Use of Website
By using this website, you confirm that:
You are at least 18 years old or using the site under supervision of a guardian
The information you provide is accurate and complete
You will not misuse the website for illegal or unauthorized purposes
We reserve the right to refuse service to anyone at any time.
3. Product Information
We strive to ensure all product details, descriptions, and images are accurate. However:
Colors may vary slightly due to screen settings
Sizes may vary within reasonable manufacturing tolerance
Availability may change without notice
Szelora reserves the right to modify or discontinue products at any time.
4. Pricing & Payments
All prices are listed in Indian Rupees (INR).
We reserve the right to:
Change prices without prior notice
Correct pricing errors
Cancel orders affected by incorrect pricing
Accepted payment methods may include:
Cash on Delivery (COD)
UPI
Debit/Credit Cards
Other online payment options
5. Order Acceptance & Cancellation
An order is considered confirmed only after successful payment authorization or COD confirmation.
We reserve the right to cancel orders if:
Product is unavailable
Incorrect pricing or listing
Suspected fraudulent activity
Delivery is not serviceable
If payment has been made, refunds will be processed accordingly.
6. Shipping & Delivery
Szelora currently delivers across Kerala.
Estimated delivery time:
2–4 business days, depending on location.
Delays may occur due to:
Courier issues
Weather conditions
Public holidays
Unforeseen circumstances
Delivery timelines are estimates, not guarantees.
7. Replacement Policy
Szelora offers replacement only (no returns), subject to the following conditions:
Request must be made within 10 days of delivery
Product must be unused, unwashed, and undamaged
Original packaging and tags must be intact
Valid proof of purchase required
Non-replaceable items may include:
Innerwear
Socks
Clearance items
Personalized products
Certain accessories
If the replacement is due to a defective or incorrect product sent by us, return shipping will be arranged by Szelora. Otherwise, shipping costs may be borne by the customer.
Replacement is subject to stock availability.
8. Refunds (If Applicable)
Refunds are generally not provided as Szelora follows a replacement-only policy.
If a refund is approved under exceptional circumstances:
It will be processed via bank transfer
Processing time may vary depending on payment method and bank policies
9. Intellectual Property
All content on this website including:
Images
Text
Logos
Graphics
Design elements
is the property of Szelora and may not be reproduced without permission.
10. Third-Party Links
Our website may contain links to external websites for additional information. We are not responsible for the content or policies of those sites.
11. Limitation of Liability
Szelora shall not be liable for:
Indirect or consequential damages
Loss due to misuse of products
Delays caused by third-party delivery services
Technical issues beyond our control
Your use of the website is at your own risk.
12. Privacy
Your use of this website is also governed by our Privacy Policy.
13. Governing Law
These Terms shall be governed by the laws of India.
Any disputes arising shall be subject to the jurisdiction of courts in Kerala, India.
14. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the revised Terms.
Contact Information
For any questions regarding these Terms:
Szelora
Kerala, India
Email: info@szelora.in